Support & Consulting
Services

For some of you, our involvement as an eCommerce development and consulting partner will mean a powerful business launch with the right technology stack. For others - a possibility to give their business a fresh start.

Our Expertise

we define our process through every step. We leverage the latest tools and technologies for efficiency and to Accelerate productivity.

Digital tranformation consulting

Our Digital transformation consultants support your organization in building digital capabilities, fostering a digital culture, and implementing change management strategies to ensure successful adoption and integration of digital solutions.

IT strategy consulting

Our Strategy consultants work closely with businesses to understand their unique challenges, goals, and opportunities. They conduct thorough assessments of the current IT landscape, evaluate existing systems and processes, and identify areas for improvement.

IT outsourcing

IT outsourcing refers to the practice of delegating certain IT functions, tasks, or projects to external service providers. It involves partnering with specialized companies or individuals who possess the expertise and resources to handle specific IT requirements.

IT assessment

We provide yoy with an IT assessment so as to gain insights into the current state of the organization's IT capabilities, identifying strengths and weaknesses, and making informed decisions for improvement and optimization.

Technology Consulting

As an organization's Technology consultant, We provide recommendations on technology solutions, system integration, process automation, cybersecurity measures, digital transformation, and more.

Application support

Application support is vital to minimize downtime, enhance user satisfaction, and maximize the value derived from the application. It requires strong technical expertise, effective communication, and a proactive approach to identify and resolve issues promptly.

To achieve and maintain high standards we are committed to investing in the most talented IT support specialists in India, with the experience, creativity , and qualifications to exceed the highest expectations. We are known for our works and we hope you enjoy looking at some of our recent works

WE ARE PROCESS NERDS

We Work with all industries

We support global brands, startups and enterprises that use innovation and human-centered design to create meaningful customer experiences.

Financial Services

Our customers range from startups to the largest financial institutions across the globe. Staying true to our mission, we’ve helped maximize their ROI.

Healthcare

In the Healthcare industry, we can relate to a common theme; quality care. We do our part to deliver the highest-quality work with attention to detail for our clients.

Ad Marketing / Technology

We support many clients in mobile, social advertising agencies, and technology service providers—we've increased their target audience conversions through powerful insight and AI tools and improved efficiency.

High Tech & Software Startups

Technology is fast-paced and ever-changing; we strive to move even faster. We work with business leaders to bring together people, new ideas, and technology to create unique and viable platforms for their customers.

Consumer Products

Designing and developing quality consumable products involves deep dives to understand user- needs. In our initial design-thinking led process we start with your customer and work backwards to find the right solution.

Levels Of Application Support And Maintenance

Delivering reliable application maintenance and support services, our company safeguards the functionality and longevity of your business-critical software solutions.

L1 (Basic)

Woxro's L1 support engineers continuously monitor your initial notifications to ensure that we can respond immediately to issues like:

Basic application support and troubleshooting

System availability and performance monitoring

Changing account credentials

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L2 (Medium)

If the application issue does not require modifications to the source code, Our engineers will quickly and efficiently restore the system and solve issues like:

Configure servers

Deploy monitoring systems

Move IT infrastructure to the cloud

Provide DevOps services

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L3 (Advanced)

Woxro's L3 engineers can provide solutions to complex issues in the code and expert troubleshooting of technical issues such as:

Fixing bugs

Performing audit and code review

Updating legacy apps

Implementing new features

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Proud Projects That Make Us Stand Out

To achieve and maintain high standards we are committed to investing in the most talented IT support specialists in India, with the experience, creativity, and qualifications to exceed the highest expectations. We are known for our works and we hope you enjoy looking at some of our recent works.